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Warm and welcoming,the Roosevelt Suite is a fashionable approach to ultimate luxury and comfort designed to offer guests indulging choices and unexpected nuances. Curl up by one of two fireplaces,escape in the oversized soaking tub,and enjoy Aiken cuisine at the dining table. The 52-foot balcony is wonderful for relaxing under the stars or enjoying the morning sun. Patterned for the quintessential luxury experience,the Roosevelt Suite presents an unmatchable getaway.

Room amenities include a four-poster bed,feather-top mattress,and pillows,pull-out sofa,a telephone with voice messaging,an executive desk and chair,complimentary high-speed Internet access,a television,yoga mat,in-room safe,iron and ironing board,hair dryer,lighted makeup mirror and bathrobes.

GUESTS ENJOY COMPLIMENTARY:

  • Cooked to order breakfast from 7–10 a.m. daily
  • 24-hour concierge
  • High-speed internet access
  • Business station equipped with a desktop computer and printer
  • Evening turndown service (cashmere hot water bottle turndown, available upon request)
  • Shoe shine from 11 p.m. to 7 a.m. daily
  • Library of DVD’s, board games and Stave puzzles for use while our guest
  • Salt water pool (assistance getting in and out of pool available through Guest Services)
  • Cardio room and bicycles
  • In-room fitness
  • Off-site fitness
  • Horse concierge
  • Dog concierge
  • LIFT session

EXPERIENCE ENHANCEMENTS

  • Welcome Amenities
  • Unwind
  • Romance
  • Explore New Worlds
  • Kids and Pets
  • Holiday Specials

HOTEL POLICIES

CANCELLATIONS

Due to our size, cancellations affect us significantly; therefore, we adhere to a strict cancellation policy. Reservations may be canceled without penalty up to 48 hours prior to arrival. Reservations not cancelled by 3 p.m. EST (48 hours before arrival) will be charged a one-night stay, including taxes.

ARRIVALS AND DEPARTURES

Check-in time is 3 p.m.; checkout is 11 a.m. We are happy to store your luggage if you arrive before 3 p.m. or wish to depart later than 11 a.m.

SMOKING AND VAPING

Inside, The Willcox is a smoke-free environment. Please retire to the porch to indulge in a pipe, cigar or cigarette.

Health & Wellness

The comfort, well-being and safety of our guests has always been our top priority. In addition to local, state and federal guidelines within our industry, we have implemented additional cleaning and sanitation protocols through the entire hotel and installed the REME HALO in the HVAC systems in public areas of the hotel. The HALO-LED is an in-duct, whole building air purification system that is both zero ozone compliant, mercury free and is intended to proactively treat every cubic inch of air-conditioned space, reducing airborne and surface contaminants.

If you have any questions about our health and wellness protocols or have a specific request, please do not hesitate to reach out to us at info@thewillcox.com or 803-257-6017.

CHILDREN

Children are always welcome at The Willcox. Pack and Plays are available at no charge. Call ahead, and one will be set up in your room when you arrive.

PETS

Well-trained and quiet pets are welcome. If your favorite pet is joining you, a $100 charge will be added. All pets must be on a leash while on property and please make sure pets are secure in their crates when you leave your room. A credit card must be presented at the time of check in to guarantee against damages or soiled carpets/soft goods in the room. Damages will be billed on a case-by-case basis.

THE POOL

The pool is open to guests spring, summer and fall but closed in winter. A lifeguard is not on duty, however, so swimming is at your own risk. If you require assistance getting in and out of the pool, please notify the front desk.

Note: Room rates are subject to all state and local taxes, currently at 11 percent. Prices are subject to change without notice.

Maximum number of guests per room is two adults and two children.

Policies may vary during holidays and special events.

ACCESSIBILITY

PUBLIC SPACE ACCESSIBILITY

The Willcox provides a handicap parking space with accessible ramp entrance into the historic hotel at the east gate of the property. Our restaurant, bar, meeting space and public restrooms are wheelchair accessible on the entry level. An electronic lift allows access to the spa, three steps up from the main level. Spa services can also be performed in the comfort of your guestroom.

SERVICE ANIMALS

The Willcox welcomes service animals for people with disabilities.

ACCESSIBLE GUESTROOM

An elevator provides access to our accessible room on the second floor of the hotel. Representing the ultimate in luxury, our accessible room is in our premium room category, the largest of our guestrooms. All guests are personally escorted to their rooms and the room number is identified by a Braille sign outside of the door. Crackling fireplace, high ceiling, large windows and antique furnishings make for a luxurious retreat.

TELEPHONE

A TTY/TDD text telephone is available upon request.

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